HNB Home · Heated Tobacco and Vaping Industry NewsChinese website
Home News Center Frequently Asked Questions
· NEWS · CHANNEL

Frequently Asked Questions

To create a professional solution for the current IQOS heating non combustion precautions and common problems

221Articles
0Subcategories
Page 7Current Page
2019-10-07Latest Update
How to Deal with a Broken IQOS Heating Blade
Frequently Asked Questions

How to Deal with a Broken IQOS Heating Blade

A broken IQOS heating blade can happen on both second- and third-generation devices. You can replace the blade locally for a fee or seek an official replacement, though that often takes longer.

heating blade broken2019-10-07Views 33914
How to Identify Duty-Free vs Local Marlboro Versions
Frequently Asked Questions

How to Identify Duty-Free vs Local Marlboro Versions

It used to be hard to tell duty-free Marlboro from local versions, but Japan’s packaging update made it easier. Local packs now use the new design, while duty-free stock still uses the older packaging.

Marlboro duty-free2019-09-11Views 3163
How to Fix Low Vapor or No Vapor from Kuanzhai Tobacco Sticks
Frequently Asked Questions

How to Fix Low Vapor or No Vapor from Kuanzhai Tobacco Sticks

If Kuanzhai or MC tobacco sticks produce weak or inconsistent vapor, the issue may not be your IQOS. This guide shares a simple fix to improve performance and avoid wasting your tobacco sticks.

Kuanzhai tobacco sticks low vapor2019-09-04Views 6466
IQOS Light Turns Off Instantly After Heating Starts
Frequently Asked Questions

IQOS Light Turns Off Instantly After Heating Starts

If your IQOS light turns off right after heating starts, the blade circuit may be damaged. Cleaning with alcohol while hot or scraping with hard tools can cause hidden shorts, often requiring blade replacement.

IQOS shuts off instantly2019-07-27Views 2057
Why Won’t the IQOS Multi Lid Pop Back Up?
Frequently Asked Questions

Why Won’t the IQOS Multi Lid Pop Back Up?

Some newer IQOS Multi lids no longer spring back automatically, causing buyers to suspect fakes. In fact, this design change also appears on genuine units made by the same contract manufacturer.

IQOS Multi lid2019-07-26Views 12709
How to Fix the Red Light on the IQOS Multi All-in-One
Frequently Asked Questions

How to Fix the Red Light on the IQOS Multi All-in-One

IQOS Multi red lights are usually caused by overheating, system errors, or a dirty blade. Let the device cool, restart it, and clean the blade to restore normal performance.

IQOS Multi red light2019-07-25Views 5006
Why Does IQOS Sometimes Produce Less Smoke?
Frequently Asked Questions

Why Does IQOS Sometimes Produce Less Smoke?

If IQOS sometimes produces less aerosol, try a fresh pack of tobacco sticks first. Older sticks may perform poorly, and testing without the cap can help identify airflow issues.

IQOS烟量小2019-07-11Views 22985