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To create a professional solution for the current IQOS heating non combustion precautions and common problems

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2018-01-10Latest Update
Is There a Difference Between European and Japanese IQOS?
Frequently Asked Questions

Is There a Difference Between European and Japanese IQOS?

European and Japanese IQOS devices are essentially the same, made in the same factory. The main differences are packaging language, charger plug type, and sales region.

European vs Japanese IQOS2018-01-10Views 5986
How to Fix an IQOS Tobacco Stick Inserted the Wrong Way
Frequently Asked Questions

How to Fix an IQOS Tobacco Stick Inserted the Wrong Way

If a tobacco stick is inserted the wrong way into an IQOS holder, do not pull it out immediately. There may still be a chance to save the heating blade if you handle it correctly first.

tobacco stick inserted wrong way2017-12-29Views 7299
Difference Between the Heating Blades of IQOS 2.4 and 2.4 Plus
Frequently Asked Questions

Difference Between the Heating Blades of IQOS 2.4 and 2.4 Plus

Many people say the heating blades in IQOS 2.4 and 2.4 Plus are different, but this comparison suggests they are now essentially the same, despite similar red light issues in both models.

IQOS 2.4 heating blade difference2017-12-08Views 8171
Why Does IQOS Say Made in China?
Frequently Asked Questions

Why Does IQOS Say Made in China?

Some users worry when their IQOS charger says Made in China, but that does not mean it is fake. As global demand grows, manufacturing and component sourcing may expand beyond Malaysia.

IQOS made in China2017-11-28Views 39272
Should the Holder Be Inserted During the First IQOS Charge?
Frequently Asked Questions

Should the Holder Be Inserted During the First IQOS Charge?

Many first-time IQOS users are unsure how to start. The first step is charging the pocket charger for about 30 minutes. Be careful with batteries, and follow the correct setup before first use.

first IQOS charge2017-11-27Views 53204
One User Fix for the IQOS Red Light Problem
Frequently Asked Questions

One User Fix for the IQOS Red Light Problem

A flashing red IQOS light is often caused by leaked residue inside the device. Shaking or cooling it usually won’t help—the real fix is disassembling it and cleaning the contaminated circuit board.

IQOS red light2017-11-01Views 32656
User Case: Successfully Fixed the Red Light Issue
Frequently Asked Questions

User Case: Successfully Fixed the Red Light Issue

A user shares a successful red light repair case, explaining how they carefully pushed the inner assembly out from the bottom with a screwdriver to access the internal shell and components.

IQOS red light2017-10-31Views 7317
New to IQOS? Must-Know Tips to Save You Trouble
Frequently Asked Questions

New to IQOS? Must-Know Tips to Save You Trouble

New to IQOS? Use the original charger and cable, never charge the holder inside the case while charging the case, take gentle puffs, and clean around the blade after each pack of tobacco sticks.

IQOS must-read2017-10-31Views 6487
Local vs Duty-Free Marlboro: Key Differences Compared
Frequently Asked Questions

Local vs Duty-Free Marlboro: Key Differences Compared

The main difference between local and duty-free Marlboro is the laser label, with only slight flavor variations. There are currently no known counterfeits on the market.

Marlboro local version duty-free version2017-10-21Views 2811