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Frequently Asked Questions · 闪3下白灯

Why IQOS 3.0 Holder Flashes White Three Times

If an IQOS 3.0 holder vibrates, flashes white three times, and then stops responding, the issue is usually with the holder mainboard rather than the charging case.






Why does the IQOS 3.0 fourth-generation holder flash white three times after starting up?

As shown in the image, after startup the IQOS holder vibrates normally, then flashes a white light three times, after which the light turns off and there is no further response.

This type of issue is generally caused by the holder’s mainboard and is unrelated to the charger.

 

Please place the holder into the charger and reset the charger. To reset it, press the power button 5 times, then press and hold it for 10 seconds. Repeating the reset several times will usually fix the issue. If it still cannot be repaired, please contact our customer service on WeChat: vapeos

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HNB Editorial Team

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