Why won’t the RELX 5th-generation vape charge, and why does it heat up and emit smoke automatically

In response to the above issues, many people have said that the device is clearly broken. The battery is indeed the problem. How long has this device been used? Recently, some friends have reported to Smoke and Alcohol Expert that the RELX fifth-generation vape has some issues, such as not charging and automatically heating up and emitting smoke when a pod is inserted. We conducted an in-depth investigation into these issues and bring you a detailed report.

Why Won't the RELX 5th Generation Vape Charge?

Users have reported that during the charging process, the charging indicator light sometimes does not light up or flashes, preventing normal charging. After investigation and analysis, we found that this may be due to several factors:

1. Issues with the charger or charging cable: If the charger or charging cable is damaged, it will prevent the vape from charging normally.

2. Battery issues: The internal battery of the vape may be aging or damaged, leading to charging problems.

3. Software issues: The charging chip of the vape may have software problems, preventing it from recognizing the charger properly.

For these issues, we recommend that consumers first check whether the charger and charging cable are functioning properly; if there are issues, try replacing them. Secondly, if the battery is aging or damaged, it is advisable to contact RELX official customer service for repair or replacement. Finally, if the above methods do not resolve the issue, it may be a software problem with the vape, and we recommend upgrading or restoring factory settings.

What to Do if the Vape Automatically Heats Up and Emits Smoke When a Pod is Inserted?

First, confirm whether it is a genuine product. There have been several cases of counterfeit RELX vapes catching fire.

In addition to the charging issue, the RELX fifth-generation vape has also raised concerns among consumers regarding automatically heating up and emitting smoke after inserting a pod. According to consumer feedback, sometimes the vape will automatically heat up and emit smoke after inserting a pod, which not only affects the user experience but also poses certain safety risks. Here are three possible causes to investigate:

1. Incorrect soldering of the MCU during manufacturing.

2. Faulty MOSFET.

3. Quality issues with counterfeit products (i.e., yours is not genuine).

Regarding this issue, we consulted RELX official customer service. They indicated that this may be due to a mismatch between the pod and the vape interface or quality issues with the pod. Consumers should ensure that the pod fits snugly with the vape interface to avoid problems caused by mismatches. Additionally, it is recommended that consumers purchase genuine pods to avoid using counterfeit products.

If it is a genuine product, it may feel like it has been exposed to water or that the battery has been damaged, which could cause this phenomenon. It is advisable not to use it further and to seek after-sales service.

The RELX fifth-generation vape, as a highly regarded product, has quality and safety issues that directly affect consumers' interests. We hope this article provides practical advice and solutions for consumers. At the same time, we also expect the RELX brand to address these issues and continuously improve product quality to provide consumers with a better experience.