YOOZ 2nd Gen Indicator Light Flashing and No Vapor Troubleshooting Guide

We have collected some common issues and troubleshooting methods for the YOOZ 2nd Gen vape device and pods. Friends encountering these issues can refer to this guide.

1. Issue: The atomizer does not light up when the pod is inserted, cannot be activated, and produces no vapor.

Reason: The atomizer is out of battery.

Troubleshooting: Connect the charging cable and charge for 30-40 minutes to see if it can be used normally.

2. Issue: The atomizer lights up and flashes 3 times or flashes more than 10 times when inhaling, producing no vapor.

Reason 1: The atomizer battery is low.

Troubleshooting: Connect the charging cable and charge for 30-40 minutes to see if it can be used normally.

Reason 2: The atomizer battery is faulty.

Troubleshooting: After charging, if it only produces a few puffs of vapor and then the LED flashes 10 times.

3. Issue: The atomizer lights up when the pod is inserted, can be activated, but produces no vapor.

Reason: Pod issue.

Troubleshooting: After charging the atomizer, if it flashes 3 times when unplugged, and lights up when inhaling directly, replacing the pod should resolve the issue.

4. Issue: The atomizer lights up when the pod is inserted, cannot be activated, and produces no vapor.

Reason: Atomizer malfunction (caused by a damaged contact leading to oil leakage).

Troubleshooting: Replace multiple pods to see if the issue persists.

5. Issue: The atomizer does not light up when the pod is inserted, can be activated, but produces no vapor.

Reason 1: Foreign objects or oil residue at the contact point, causing a poor connection.

Troubleshooting: Use a tissue to wipe the contact point to see if it can produce vapor normally.

Reason 2: Internal short circuit in the atomizer.

Troubleshooting: If the LED does not light up when the pod is inserted, but lights up when inhaling directly, replacing multiple pods should confirm the issue.

6. Issue: The atomizer does not light up when charging.

Reason 1: Battery is fully charged.

Troubleshooting: Confirm if the battery is charged, remove it for use; if it still does not produce vapor, try a different pod as the issue is likely with the pod.

Reason 2: Over-discharge protection.

Troubleshooting: Regardless of whether the light is on, charge for 30-40 minutes to reactivate the battery; it should return to normal on the next charge.

Reason 3: Atomizer malfunction.

Troubleshooting: After charging for 30-40 minutes, unplug the power, insert the pod, and check if the LED lights up.

7. Issue: The atomizer heats up / LED light flashes irregularly.

Reason: Oil leakage in the atomizer.

Troubleshooting: Clean according to the "oil leakage handling method"; if there is no improvement, contact customer service.

8. Issue: Liquid on the outer wall of the pod, liquid in the mouthpiece, or oil at the bottom of the pod (atomization chamber).

Reason 1: Condensate leakage.

Troubleshooting: If there is liquid on the outer wall or mouthpiece, use a tissue to wipe it; if a small amount of liquid is present, wrap it in a tissue and shake it to expel some brown liquid, which is condensate. After wiping, it can be used normally (if a "gurgling" sound occurs during inhalation, it indicates condensate; please clean it promptly).

Reason 2: Oil leakage.

Troubleshooting: Wrap the pod in a tissue, hold it upside down, and shake it a few times; if only a small amount of brown liquid is expelled, it is condensate; if a lot of liquid is expelled repeatedly, it indicates oil leakage (check if there is severe liquid accumulation in the atomization chamber).

9. Issue: The pod does not produce vapor.#p#分页标题#e#

Reason 1: Poor contact.

Troubleshooting: Insert multiple times or gently tilt one side to see if it can produce vapor.

Reason 2: Pod malfunction.

Troubleshooting: If it still does not produce vapor after multiple insertions, but other pods work on this atomizer, it indicates the atomizer is fine.

Reason 3: Atomizer malfunction.

Troubleshooting: If the atomizer has power and multiple pods do not work, it indicates the atomizer is faulty.