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Frequently Asked Questions · IQOS

How to Fix IQOS 3.0 Flashing White Twice

If your fully charged IQOS 3.0 holder flashes white twice, it may not be broken. The holder program may be out of sync, and placing it back in the charger case for a reset often fixes the issue.
    Many people may have run into this issue: after fully charging the IQOS 3.0 holder, you take it out and press it once, and it flashes white twice. Most people think it’s broken, but actually the holder’s program is just out of sync. Simply place the IQOS 3.0 holder back into the IQOS charging case and reset it. If possible, it’s best to try resetting it with a friend’s charging case. The reset method is to press the power button 5 times, then hold it for 10 seconds to reset. If it still doesn’t work, try a few more times. It’s best to reset it while connected to the power cable. If you still can’t solve it, you can contact us on WeChat: vapeos
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