What to Do If You Insert the IQOS Holder the Wrong Way?
If you insert the IQOS holder into the charger the wrong way, the usual solution is to pull it out firmly. In most cases the holder survives, but the charger may be damaged.
The IQOS holder must be inserted into the charger in the correct orientation. Many people who bought it themselves in Japan did not read the instructions, used it incorrectly, and inserted it the wrong way around. In this situation, the only way to deal with it is to pull it out by force. Generally, this will not damage the holder, but it may damage the charger.
