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Frequently Asked Questions · IQOS

IQOS Holder Charging Issues

To help avoid charging issues, many users suggest not leaving the IQOS holder in the charging case while the case itself is charging, and keeping the holder clean and well maintained.
As a general rule, the IQOS holder should not be left inside the charging case. When charging the case, you should take the holder out. The holder also needs regular care and maintenance. Clean it more often.
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