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Frequently Asked Questions · IQOS

IQOS Usage Questions Answered

Why does the indicator light go out after one stick? Why can’t a stick be reused? How long does a tobacco stick last? This FAQ explains IQOS usage basics.
1. Why does the indicator light go out after smoking one stick?
IQOS is designed to require charging after each use, which takes about 5 minutes to complete.
2. How long can one pod be used, and can it be reused?
It cannot be reused; one pod can be inhaled approximately 14 times, but this may vary based on the user's inhalation frequency. The exact number of puffs and usage time should be based on your own usage frequency.
3. Can the heating stick be charged while the pod is inserted?
No, charging while the pod is inserted can damage the heating chip.
4. How to use it for the first time? Does it need to be charged?
It can be used directly; after using it completely, charge it for 3-5 hours.
5. Does the heating stick need to be removed when charging the charging case?
Please remove the heating stick when charging the case. After the case is fully charged, disconnect the charger and place the heating stick back in the case for charging (otherwise, it may easily damage the heating stick).
6. Why can't the pod be inserted for the second use?
Check if a used pod is stuck inside and clean it immediately.
H
HNB Editorial Team

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