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Why do RELX Zeus dedicated pods taste burnt on level 3, but not on levels 1 and 2?

Key point: Dear customer, the 15-puff vibration alert is triggered only if each puff lasts more than one second within a 15-minute period.

Hello~ To trigger the vibration after taking fifteen puffs, each puff needs to be held for more than one second within fifteen minutes~

The "burnt taste" you are experiencing may be caused by several factors. You can try the following methods to resolve it:

1. Incorrect usage leading to dry burning of the atomizer core or carbon buildup: Ensure that the atomizer has enough e-liquid during use, and make sure the bottom of the atomizer is in contact with the heating rod.

2. Aging: You can try letting it sit for a while; shaking the atomizer can help speed up the aging process, improving the flavor.

3. Different boiling points of atomizers: If you gradually notice a decrease in flavor during use, it may be because each atomizer has different flavoring that burns at different rates, leading to slight changes in taste. We will try to balance this issue; you can also try shaking the atomizer.

If the e-liquid is nearly finished, it is not recommended to continue using it~

*If the above methods do not improve the situation, please contact our customer service for assistance~

Customer service link: https://app.RELXtech.com/app/callcenter?web_plugin_id=31670 (Click this link and enter "customer service" to summon a representative)


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HNB Editorial Team

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