Everyday Q&A from a YOOZ Customer Service Representative
Q: How many days can one pod last?
A: It depends. Some people can finish one in three to five days, while others can only finish one in a day. It all depends on how often you vape, so it’s hard to give a precise answer.
Q: How many pods are in one box?
A: YOOZ 2nd Gen pods now come in packs of 2.
Q: What flavors are available?
A: There are 24 flavors in total. Please refer to YOOZ Flavor Full Review — One-Line Self-Introduction.
Q: What’s the difference between the mini device and the regular device?
A: The easiest way to put it is the difference between using a disposable lighter and using a Zippo lighter to light a cigarette ^_^. For more details, see the comparison between YOOZ mini and the regular device.
Q: Do your e-cigarettes contain nicotine?
A: All our pod flavors contain nicotine, with concentrations ranging from 3% to 5%.
Q: Why is your YOOZ 2nd Gen more expensive than others?
A: Genuine products are definitely more expensive than counterfeits, and prices also vary depending on region and sales channel.
Q: Is it genuine?
A: This is really hard to prove directly, but I can tell you that our device comes with a one-year warranty against non-human damage. Pod leakage or no vapor will also be replaced with a new one.
Q: How long does it take to charge an e-cigarette?
A: About 30–45 minutes.
Q: How long does a full charge last?
A: On a full charge, it can deliver about 250–300 puffs. For details, please refer to how long one charge of the YOOZ 2nd Gen lasts.
Q: What charging port does it use?
A: The YOOZ 2nd Gen device now uses a unified Type-C charging port.
Q: Any honest, reliable merchants with good-looking products and genuine quality to recommend?
A: Contact the information below
