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Another Country Bans E-Cigarettes! How Should Vape Shops Operate?

The New South Wales Parliament in Australia recently passed legislation, namely the Smoke-free Environment Amendment Act 2018. The bill places e-cigarettes in the same category, meaning people who use e-cigarettes in public places or on public transport c
The New South Wales Parliament in Australia recently passed legislation under the 2018 Smoke-Free Environment Amendment. This bill includes e-cigarettes in the same category, meaning that individuals caught vaping in public places or on public transport could face fines of up to AUD 550 (approximately CNY 2,700). Although the UK public health department has credible evidence showing that e-cigarettes and heated tobacco products save thousands of lives each year, the New South Wales Parliament has ignored this and passed the resolution to ban e-cigarettes.

Thus, New South Wales joins Queensland, Victoria, Tasmania, and the Australian Capital Territory. Starting this July, the use of this controversial product will be explicitly prohibited in certain locations. Health Minister Brad Hazzard stated that simply put, in places where smoking is not allowed, vaping is also prohibited.

How to operate a physical e-cigarette storeE-cigarettes have faced controversy since their inception, yet this has not hindered their rapid development. While tobacco experts are striving to prove that e-cigarettes are significantly less harmful than traditional cigarettes, international tobacco giants also indicate that e-cigarettes will be a key focus in their future development plans. However, with various countries issuing "red cards" to e-cigarettes, what direction should e-cigarettes take, and how should physical e-cigarette stores operate?

The Past and Present of E-Cigarettes

In 2005, the first generation of e-cigarettes was invented in China, and it was subsequently introduced to Europe and America, undergoing several technological transformations to form the popular e-cigarette products available on the market today. As people gradually pay more attention to health, there is a growing demand for a product that can replace traditional cigarettes. The emergence of e-cigarettes has provided a way for health-conscious individuals to reduce tar intake and has offered a trendy tool for those who enjoy smoking. The development of e-cigarettes seems entirely reasonable.

However, the good times did not last long. The working principle of e-cigarettes was revealed, showing that they do not fundamentally reduce harm to the body. Consequently, criticism of e-cigarettes has been relentless, and the international market's attitude towards e-cigarettes is "clear-cut"; some countries value e-cigarette products and seek to legitimize them, while others impose bans on e-cigarettes.

Currently, there are no clear regulations governing e-cigarettes in the domestic market. Initially, domestic e-cigarette products primarily served as substitutes for traditional cigarettes. As major tobacco companies entered the e-cigarette industry, e-cigarette products began to emerge as a new type of fast-moving consumer goods, even surpassing conventional fast-moving consumer goods, forming a unique lifestyle trend. With the development of the e-cigarette market, an increasing number of young consumers are using e-cigarettes as important social tools, even becoming symbols of their identity.

How Should Physical E-Cigarette Stores Operate?

It is well-known that e-cigarettes have two major sales channels: online stores and physical stores. However, under the current circumstances, the development of these two primary e-cigarette sales channels has shown different situations.

In the past, online sales were the main channel for e-cigarettes. Opening an online store reduced the high costs of rent and store decoration, and modern logistics helped save on transportation costs. However, with the development of modern e-commerce, costs have risen, and operational pressures have increased year by year. For example, in a Tmall online store: labor costs 11%, Tmall commission is 5.5%, promotional costs are 15%, shipping is 12%, after-sales service is 2%, financial costs are 2%, utilities and rent are 2%, plus taxes. Without a gross profit margin of over 50%, e-commerce cannot sustain operations.

The situation for physical stores is also not optimistic. Although physical e-cigarette stores play a crucial role in popularizing e-cigarette culture, high costs, site selection, procurement, decoration, and a series of complex processes, along with unstable revenue, deter potential operators and leave current operators struggling.

Can New Retail Bring New Life to E-Cigarettes?

Opening online channels allows for the collection of various data to analyze customer preferences for e-cigarette devices, brands, and e-liquid flavors, thereby determining product inventory and e-liquid types. The online channel also provides consumers with more choices, allowing those who wish to purchase without going out to enjoy "one-click purchase and home delivery."
How to operate a physical e-cigarette storeThe combination of online and offline new retail is the way out for traditional retail and a choice for e-cigarettes. Consumers can place orders online and have them delivered offline, while in-store they can experience and try out the "new" e-cigarettes. This upgraded shopping experience is a form of shopping that consumers are eager to choose, and in this regard, Huoqi E-Cigarettes have already taken the lead in the industry!

Interaction is the Soul of E-Cigarette Operations

The target consumer group for the e-cigarette market is primarily those born in the 1980s and 1990s. This group has never lacked material goods or products; what they need is a sense of "care," which can only be expressed through face-to-face communication and tactile experiences.
How to operate a physical e-cigarette storeIn a rapidly evolving market, e-cigarette stores serve as product display spaces and platforms, with cultural attributes behind them. Teaching consumers about vaping through regular activities, distributing benefits, and organizing various online or offline events regularly can attract attention and form a stable consumer base.

Faced with the uncertain future of e-cigarettes, tobacco companies need to assess the situation. The international market is already in turmoil, while domestic tobacco brands remain cautious about e-cigarettes. The future development of e-cigarettes cannot be accurately analyzed or judged by any party in a short time.
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HNB Editorial Team

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